Terms of service

Terms of Service – Shop Lover

Welcome to Shop Lover. By accessing or using our website, you agree to follow the terms and conditions outlined below. Please read them carefully before placing an order.

1. General Information

This website is operated by Shop Lover.

By using our site, you confirm that you are at least 18 years old or have permission from a guardian.

We reserve the right to update or modify these Terms at any time without prior notice.

2. Products & Services

We sell a variety of products through our online store.

Product descriptions, images, and prices may change without notice.

We try to display accurate product information, but slight variations may occur.

3. Order Acceptance

All orders are subject to acceptance and availability.

We reserve the right to cancel or refuse any order for any reason, including:

Suspicious or fraudulent activity

Stock unavailability

Pricing errors

4. Pricing & Payment

All prices are listed in BDT (Bangladeshi Taka) unless stated otherwise.

We accept payment via:

Cash on Delivery (COD)

Mobile Banking (bKash / Nagad / Rocket)

Prices may change at any time without prior notice.

5. Shipping & Delivery

Delivery time may vary depending on location (usually 2–7 days).

We are not responsible for delays caused by courier services or natural issues.

Customers must provide correct shipping details. We are not responsible for incorrect addresses.

6. Returns & Refunds

Please refer to our Return & Refund Policy for full details.

7. User Responsibilities

By using our website, you agree:

Not to misuse or damage the website

Not to place fake or fraudulent orders

To provide accurate personal and delivery information

8. Cancellation Policy

Orders can be cancelled before shipping only

Once shipped, cancellation is not possible

Repeated fake cancellations may result in account restriction

9. Limitation of Liability

Shop Lover is not responsible for any indirect damages caused by product use.

We are not liable for delays, courier issues, or third-party service problems.

10. Privacy

Your personal information is protected. We do not sell or share your data with third parties except for delivery purposes.

11. Contact Information

For any questions or support:

📧 Email: support@shoplover.com

📱 WhatsApp: +880XXXXXXXXX

🕒 Support Hours: 10:00 AM – 10:00 PM (Daily)